Midnight is a huge fan of a TV series set around an IT help center and I guess it’s okay. But for me – this little gem buried deep within YouTube is it’s peer. It’s called ‘The Website Is Down’ and it’s a cracker.

Humour is always a very personal thing at the best of times but each of these clips made me laugh – how clueless people not working directly in IT are and how dodgy IT guys quickly become when put on the spot. I probably like this series so much because it also reminds me a little of my offline mateship with the other chief Voodoonista – Midnight.

I think it’d be fair to say there is a little bit of Midnight lurking within the dodgy IT boffin character (swap Halo for Viv’5) and I hate to confess it but there is a lot of ‘Chip from Sales’ in me … sure …it’s ugly but that doesn’t make it any less real. It’s a pity that there only a few webisodes in the series – you’ll find them embedded below for your entertainment.

Quick standard warning for Midnight’s Mum and anyone else sensitive about language – there is some… I mean not a lot but there is some… you’d probably hear worse down the street buying a paper or a coffee but still…

So… you have no internet connection… except when I uh kinda have it… my password? Sure, it is P…A…S…S…W…O…R…D.

Excel hell with sales warrior aka toerag Chip Morehead… it’s okay to call IT help center if it is a mission critical customer facing issue… and we have to ask – is your keyboard pluggedin.

Look to be fair on Chip – formating with excel will break the will of any grown man.

the calm soothing tones of the Indian call center guy… hmmm makes me feel like a HDD sandwich.

Chip strikes again – Nancy Johnson-Johnson… love the question ‘is your call really necessary’, the phrase ‘Data Center Gangster’ and of course placing all the blame on a sudden and unexpected (fake) virus attack… man. I suspected they did this and now I know they do!

Enjoyed? sadly only four webisodes so far but you never know what will happen in the future.

Apparently this series won the Webby 2009 awards which is, I’m told, a big thing!

Check out the website (unless it is down) at http://www.thewebsiteisdown.com/